Terms of service

Portable Homes Convenience Terms of Service

Welcome to Portable Homes Convenience! By accessing and using our website or placing an order for our container houses, you agree to be bound by these Terms of Service ("Terms"). These Terms govern the terms and conditions of your use of our services and the purchase of our products.

1. Account Creation:

  • Creating an account on our website is optional, but allows you to manage your orders, track shipments, view past purchases, and update your account information.
  • You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You are also responsible for all activities that occur under your account.  
  • We reserve the right to terminate your account or restrict your access to our website for any violation of these Terms   

2. Product Information:

  • We strive to provide accurate and up-to-date information about our container houses on our website. However, errors or omissions may occur. Images are for illustrative purposes only and may not reflect the exact specifications of the product.
  • We recommend you carefully review the detailed product descriptions and specifications before placing an order.
  • We reserve the right to modify product specifications or features at any time without prior notice.

3. Pricing and Payment:

  • All prices listed on our website are in [currency] and are subject to change without notice.
  • We accept various secure payment methods for your convenience. You are responsible for any applicable taxes associated with your purchase.   
  • By submitting your order, you authorize us to charge your chosen payment method for the total amount of your purchase.
  • We reserve the right to cancel an order if payment authorization is declined or fraudulent activity is suspected.

4. Orders and Order Confirmation:

  • Once you submit your order, we will send you a confirmation email with a summary of your order details, including the product(s) ordered, quantity, price, estimated delivery timeframe, and shipping information.
  • An order confirmation does not guarantee immediate availability of the product(s). We reserve the right to cancel your order or offer you a substitute product if the ordered product is unavailable.
  • You are responsible for reviewing the order confirmation and notifying us of any errors or discrepancies within [number] days from receipt.

5. Shipping and Delivery:

  • We offer standard ground shipping as the primary method for transporting your container house. Expedited shipping options may be available upon request and for an additional cost.
  • You can find detailed information about shipping timeframes, costs, and procedures in our separate Shipping Policy [link to Shipping Policy].
  • We are not responsible for delays caused by carriers or unforeseen circumstances (e.g., weather, customs clearance).
  • Title and risk of loss for the container house pass to you upon delivery.

6. Returns and Refunds:

  • Our Return & Refund Policy outlines the conditions under which returns and refunds are accepted. You can review the details in our dedicated policy [link to Return & Refund Policy].

7. Warranty:

  • Our container houses are backed by a [number]-year limited warranty covering defects in materials and workmanship. The warranty begins on the date of delivery.
  • The warranty is limited to the original purchaser and is not transferable.
  • For warranty claims, please contact our customer support team at info@portablehomesconvenience.com with a detailed description of the issue and any relevant photos or documentation.

8. Intellectual Property:

  • All content on our website, including trademarks, logos, designs, product descriptions, and images, is the intellectual property of Portable Homes Convenience or our licensors. You may not copy, modify, distribute, or reproduce any content without our express written permission.

9. Limitation of Liability:

  • Our liability for any damages arising from the use of our products or services is limited to the purchase price of the container house. We are not liable for any consequential, incidental, or punitive damages.

10. Indemnification:

  • You agree to indemnify and hold harmless Portable Homes Convenience, its officers, directors, employees, agents, and licensors from any and all claims, losses, liabilities, expenses, including attorney fees, arising out of or related to your use of our website or your violation of these Terms.

11. Dispute Resolution:

  • We are committed to resolving any disputes arising from these Terms amicably. If a dispute cannot be resolved through informal communication, we agree to seek mediation before resorting to litigation.
  • These Terms shall be governed by and construed in accordance with the laws of [jurisdiction].

12. Changes to Terms of Service:

  • We reserve the right to modify these Terms of Service at any time. Any changes will be reflected on this page and communicated through our website or email notifications.  
  • Your continued use of our website or placing new orders after the revised Terms are posted signifies your acceptance of the changes.