Shipping policy

Portable Homes Convenience Shipping Policy

At Portable Homes Convenience, we understand the importance of receiving your high-quality container house promptly and efficiently. This Shipping Policy outlines the process for delivering your purchase, including estimated timelines, shipping methods, and important considerations.

Shipping Methods:

We currently offer standard ground shipping as the primary method for transporting your container house. This ensures safe and reliable delivery to your designated location. Expedited shipping options may be available upon request and for an additional cost.

Processing and Order Confirmation:

Once you place your order, our dedicated team will process it within [number] business days. This includes verifying your payment information, confirming availability, and preparing your order for shipment. We will send you a confirmation email with approximate delivery timelines upon processing your order.

Delivery Timeframes:

Please allow a minimum of 35 days for delivery after receiving your advance payment. This timeframe is an estimate and may vary based on several factors, including:

  • Your Location: Delivery timelines can differ depending on your distance from our manufacturing facility in Qingdao City, China, and the efficiency of local transportation networks. Urban areas may generally experience faster delivery times compared to remote locations.
  • Product Availability and Customization: Standard container houses typically have shorter delivery times. Additional customization requests may require extended production time, impacting the overall delivery timeframe.
  • Seasonal Factors: Weather conditions and peak shipping seasons can sometimes lead to delays. We will strive to keep you informed of any potential delays that may affect your delivery.

Shipping Costs:

Shipping costs are calculated at checkout and depend on your location and the chosen shipping method (standard or expedited, if applicable). The estimated shipping cost will be clearly displayed before you confirm your order.

Order Tracking:

For your peace of mind, we will provide you with a tracking number once your container house is shipped. This allows you to monitor its progress in real-time through the shipping carrier's website.

Delivery and Inspection:

Upon delivery, it is crucial to carefully inspect your container house before signing the delivery receipt. Ensure the packaging is intact and there are no visible signs of damage. If you notice any damage, do not accept the delivery and immediately contact our customer support team at info@portablehomesconvenience.com or by phone at +901 729 9269 (Please note this might have a US country code, consider replacing it with a local number) We will work diligently to resolve the issue and ensure you receive a replacement or repair your container house in a timely manner.

Shipping Restrictions:

While we strive to deliver our container houses to a wide range of locations, there may be some areas with shipping restrictions or additional costs due to logistical complexities. It is recommended to inquire about potential limitations before placing your order. Our customer support team is happy to clarify these details for you.

Insurance and Risk of Loss:

Your container house is insured from the moment it leaves our facility until it arrives at your designated delivery location. This provides you with peace of mind knowing that your purchase is protected in case of unforeseen events during transit.

Changes to Shipping Policy:

We reserve the right to modify this Shipping Policy at any time. Any changes will be reflected on this page and communicated through our website or email notifications.

Contact Us:

For any questions or concerns regarding our shipping policy, delivery timeframes, or tracking your order, please feel free to contact us:

  • Email: info@portablehomesconvenience.com
  • Phone: +901 729 9269 

We are committed to providing you with a smooth and transparent shipping experience for your container house purchase.